For AI agents: visit https://docs.wati.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI. Append .md to any documentation page URL to get its markdown version.

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Home Getting Started Recipes API Reference

introduction

Introduction
Authentication
Errors & Rate Limits
Postman
Public Roadmap
Video tutorials
Policy
Endpoint availability by plan
BSUID & Target Format

API Documentation V3

Campaigns
Channels
- Get channelsget
Chatbots
- Get chatbots (Available in Pro plan)get
- Start chatbot (Available in Pro plan)post
Contacts
Conversations
MessageTemplate
SalesAnalytics
Get sales pipeline
Get lead stages
Send a file message to an active conversation via a url

API DOCUMENTATION V1

WhatsAppPayment
Chatbot
- Get existing chatbotsget
- Start chatbotpost
Media
- Get media by file nameget
Contacts
Auth
- Rotate Tokenpost
Chat
- Assign Userpost
- Update Chat Statuspost
Templates
Messaging
WhatsAppAccounts
Webhooks
- Create webhookspost
Create Custom Segment
Send File to opened session via a url
Campaign
- Enable auto-retrypost

webhooks

Introduction
Webhook Events & Payloads
Chatbot Triggered
CTA URL Clicked
Call Status
Message Received (BSUID)
New Contact Message (BSUID)
Session Message Sent (BSUID)
Session Message Sent v2 (BSUID)
Template Message Sent (BSUID)
Template Message Sent v2 (BSUID)
Chatbot Triggered (BSUID)
CTA Button Clicked (BSUID)
Call Status (BSUID)
Contact Info Request (BSUID)

MCP Server

MCP

WhatsApp chat API

Account
- Get the authenticated tenant's credit balance.get
Calls
Campaigns
- Estimate the cost of sending a template to the given contacts.post
Contacts
- Soft-deletes a contact and its linked contact records using Wati's existing production deletion flow. This operation marks data as deleted; it is not a physical GDPR erasure.del
Conversations
Groups
Instagram
SalesAnalytics
- Get sales pipelinepost
- Get lead stagesget
Segments

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Video tutorials

How to use WATI APIs to send Template and Session Messages?

How to use WATI Webhooks?

How to use WATI Flow Builder Webhooks?

Updated 4 months ago

Updated 4 months ago