{
  "eventType": "sentMessageREAD_v2",
  "statusString": "Read",
  "localMessageId": "16bf77ae-79e691eb4b",
  "id": "693fd65f961dc81779391640",
  "whatsappMessageId": "wamid.HBgNODYxMzEABEYEjVCNzg2MDU0OEM0NTYxRTlBMwA=",
  "conversationId": "68cba3db12b3349e",
  "ticketId": "693fd64d1d45f54",
  "text": "hello",
  "type": "text",
  "timestamp": "17651326",
  "assigneeId": "65a10905cf65262",
  "operatorEmail": "d@clare.ai",
  "channelId": null,
  "channelPhoneNumber": "174742"
}

Field Description

Field	Type	Description
eventType	String	The type of webhook event. Always `"sentMessageREAD_v2"` for this webhook version
statusString	String	Human-readable status of the message. Shows `"Read"` when the message has been read
localMessageId	String	Local unique identifier for the message used for internal tracking
id	String	Unique internal identifier for this message
whatsappMessageId	String	WhatsApp's unique message identifier (WAMID) for tracking messages in WhatsApp's system
conversationId	String	Unique identifier for the conversation thread this message belongs to
ticketId	String	Unique identifier for the support ticket associated with this conversation
text	String	The actual text content of the message that was sent
type	String	Message type, supported values include: "image", "text", "document", "location", "voice", "audio", "button", "interactive", "reaction", "video", "sticker", "contacts", "order", "catalog", "media_placeholder", "template"
timestamp	String	Unix timestamp indicating when the message was originally sent
assigneeId	String	Unique identifier of the agent or user assigned to handle this conversation
operatorEmail	String	Email address of the operator/agent who sent the message
channelId	String/Null	Identifier for the communication channel. May be `null` for direct WhatsApp messages
channelPhoneNumber	String	The phone number associated with the WhatsApp Business account that sent the message