API Reference

Update Chat Status

post
https://{WATI_API_ENDPOINT}/api/v1/updateChatStatus
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📘

BSUID Support: The whatsappNumber field is now optional (was required). A new target field has been added.

FieldRequiredDescription
whatsappNumberOptional (was required)WhatsApp phone number
targetOptional (new)Polymorphic identifier: Phone Number, Contact ID, or BSUID

Validation: At least one of whatsappNumber or target must be provided. Returns 400 if neither is specified.

Body Params
ChangeChatStatusRequestModel

TicketStatus:


allowed status types: OPEN/SOLVED/PENDING/BLOCK

string
required
length ≥ 1
string
required
length ≥ 1
string
required
length ≥ 1
Headers
string
enum
Defaults to text/json

Generated from available request content types

Allowed:
Response
200

Success

Updated 2 months ago

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Response
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Updated 2 months ago