{
  "eventType": "sentMessageREPLIED_v2",
  "statusString": "Replied",
  "localMessageId": "16bf77ae-79e691eb4b",
  "id": "693fd65f961dc81779391640",
  "whatsappMessageId": "wamid.HBgNODYxMzEABEYEjVCNzg2MDU0OEM0NTYxRTlBMwA=",
  "conversationId": "68cba3db12b3349e",
  "ticketId": "693fd64d1d45f54",
  "text": "hello",
  "type": "text",
  "timestamp": "17651326",
  "assigneeId": "65a10905cf65262",
  "operatorEmail": "d@clare.ai",
  "channelId": null,
  "channelPhoneNumber": "174742"
}

Field Description

Field	Type	Description
eventType	String	The type of webhook event. Always "sentMessageREPLIED_v2" for this event
statusString	String	Human-readable status of the message
localMessageId	String	Local identifier for the message generated by the system
id	String	Unique identifier for the message event
whatsappMessageId	String	WhatsApp's internal message identifier
conversationId	String	Unique identifier for the conversation thread
ticketId	String	Identifier for the support ticket associated with this conversation
text	String	The text content of the message. Can be null for non-text messages
type	String	Message type, supported values include: "image", "text", "document", "location", "voice", "audio", "button", "interactive", "reaction", "video", "sticker", "contacts", "order", "catalog", "media_placeholder", "template"
timestamp	String	Unix timestamp indicating when the reply was received
assigneeId	String	ID of the team member assigned to handle this conversation. Null if unassigned
operatorEmail	String	Email address of the operator who sent the original message
channelId	String	Identifier for the channel used. Can be null
channelPhoneNumber	String	Phone number associated with the channel