| eventType | String | The type of webhook event. Always "sentMessageREPLIED_v2" for this event |
| statusString | String | Human-readable status of the message |
| localMessageId | String | Local identifier for the message generated by the system |
| id | String | Unique identifier for the message event |
| whatsappMessageId | String | WhatsApp's internal message identifier |
| conversationId | String | Unique identifier for the conversation thread |
| ticketId | String | Identifier for the support ticket associated with this conversation |
| text | String | The text content of the message. Can be null for non-text messages |
| type | String | Message type, supported values include: "image", "text", "document", "location", "voice", "audio", "button", "interactive", "reaction", "video", "sticker", "contacts", "order", "catalog", "media_placeholder", "template" |
| timestamp | String | Unix timestamp indicating when the reply was received |
| assigneeId | String | ID of the team member assigned to handle this conversation. Null if unassigned |
| operatorEmail | String | Email address of the operator who sent the original message |
| channelId | String | Identifier for the channel used. Can be null |
| channelPhoneNumber | String | Phone number associated with the channel |