{
"eventType": "sentMessageREPLIED",
"statusString": "Replied",
"id": "1a2b3b4d5e6f7g8h9i10j",
"whatsappMessageId": "abcdefghi_jklmnop",
"conversationId": "a1b2c3d4e5f6g7h8i9j10",
"ticketId": "m1n2o3p4q5r6s7t8u9v10",
"text": null,
"type": "template",
"timestamp": "1665645642",
"assigneeId": null,
"operatorEmail": "[email protected]"
}Field Description
| Field | Type | Description |
|---|---|---|
| eventType | String | The type of webhook event. Always "sentMessageREPLIED" for this event |
| statusString | String | Human-readable status of the message |
| id | String | Unique identifier for the message event |
| whatsappMessageId | String | WhatsApp's internal message identifier |
| conversationId | String | Unique identifier for the conversation thread |
| ticketId | String | Identifier for the support ticket associated with this conversation |
| text | String | The text content of the message. Can be null for non-text messages |
| type | String | The type of message sent (text, template, media, etc.) |
| timestamp | String | Unix timestamp indicating when the reply was received |
| assigneeId | String | ID of the team member assigned to handle this conversation. Null if unassigned |
| operatorEmail | String | Email address of the operator who sent the original message |