{
  "eventType": "templateMessageFailed",
  "statusString": "Failed",
  "localMessageId": "fd29c1f-9033-59b2-7d72-5ac964c4c8a7",
  "failedCode": "131026",
  "failedDetail": "Message undeliverable",
  "id": "66b2531d4931581381944612",
  "whatsappMessageId": "wamid.HBgMOAE4NjY4NDkzNjAxFAIAERgSOTEENzFCNjEwMkNDNENGQUJGAA==",
  "conversationId": "66b1fb044045cedb1f19538e",
  "ticketId": "66bdfba190194752bb7326d7",
  "text": null,
  "type": "template",
  "timestamp": "1665645642",
  "assigneeId": null,
  "operatorEmail": "hello@wati.io"
}

Field Description

Field	Type	Description
eventType	String	The type of webhook event that was triggered
statusString	String	Human-readable status description of the message
localMessageId	String	Local unique identifier for the message within WATI's system
failedCode	String	Error code indicating the specific reason for message failure
failedDetail	String	Detailed description of why the message failed to deliver
id	String	Unique identifier for this message within the WATI system
whatsappMessageId	String	WhatsApp's internal message identifier
conversationId	String	Unique identifier for the conversation thread
ticketId	String	Support ticket ID associated with this conversation
text	String	The actual message content. `null` for template messages
type	String	Message type classification
timestamp	String	Unix timestamp indicating when the message was processed
assigneeId	String	ID of the agent assigned to handle this conversation. `null` if unassigned
operatorEmail	String	Email address of the operator/agent who sent the message