Wati is the ultimate WhatsApp management tool for your business.

By providing the following key features, Wati enables your team to:

Connect with customers in real-time without sharing devices or switching tools
Access 2 Billion+ WhatsApp users
Send broadcasts via WhatsApp to targeted customers
Manage concurrent customer messages with a unified inbox
Get data-driven insights

Please keep in mind that the APIs described in this doc complement the use of the Wati user interface.

API versions

WATI offers two API versions:

API V3 (recommended) — Use this for all new integrations. Endpoints use the /api/ext/v3/... path.
API V1 (legacy) — The older API, still available but not recommended for new projects. Some endpoints in this spec use an /api/v2/... path — these are updated variants within V1, not a separate API version.

Both versions are documented in the sidebar under their respective sections.

The WATI navigation bar contains the following tabs:

Dashboard: displays real-time statistical information.
Broadcast: schedule, trigger and monitor broadcast template messages.
Contacts: list of contacts and contact management (add, remove, update existing contacts).
Team Inbox: collaboration on chats.
Automation: Set up some keywords for a bot to auto-reply, and set up some rules to trigger template messages eg: non-office hours, expired, waiting, etc.

Group Demo
The Wati team delivers a group demo twice a week. Please feel free to attend them if you are looking to integrate WhatsApp/WATI with your own system using APIs and Webhooks.