Broadcast History

The Broadcast History shows all the sent broadcasts in one place, containing the following set of data fields and buttons:

  • Broadcast Name

  • Broadcast Time

  • Progress of Delivery

  • Count of Recipients

  • Failed (count of contacts that cannot be reached)

  • Status (Pending, Completed, Stopped)

  • Actions (Broadcast Statistic, View Template)

Broadcast Statistics and SMS Fallback

Click Broadcast Statistic button to view a broadcast results in details:

Use the filter to sort contacts by Status (Queued, Pending, Sending, Delivered, Failed):

To those contacts unreachable via WhatsApp, you may send a SMS message instead by clicking the checkbox of contacts and then click “Send SMS”.

Click "Export to CSV" to export Broadcast statistic to CSV file.

Search and Filter Broadcasts

Search Broadcast by entering keyword in the search textbox.

Sort by Last Updated.

Click Filter button and choose status of Broadcast.